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Prime Air

Prime Air partners with HOAs, property management companies, condo associations, and community boards throughout Palm Beach and Broward County. Our Community Partner Program gives your residents access to a vetted, licensed, local HVAC contractor — with benefits that make them glad their board took the time to vet someone. And it costs the HOA nothing to join.

Community Partner Program
Your Residents Deserve Better Than Whoever Shows Up on Google
Give them a licensed, 5-star rated contractor who answers at 2am, doesn’t upsell, and treats every home like it’s their own. At no cost to your association.
Call Raphael Directly: (561) 855-0659

The Problem We Solve for Communities

Every summer, residents in your community call random HVAC companies they found on Google. Some get taken advantage of. Some get told they need a new system when they don’t. Some wait three days for an emergency call. The board hears the complaints — but has no easy way to help.

Partnering with Prime Air changes that. You give residents one trusted name, and we take care of the rest. When something goes wrong at 10pm in July, they know exactly who to call — and we answer.

What Your Residents Get — Partner Benefits

⚡ Priority Emergency Response
Partner community residents move to the front of our dispatch queue. Same-day service guaranteed. When it’s 95° and the AC is out, waiting two days is not an option. We make sure it isn’t.
🔧 Diagnostic Fee Credited 100%
Our standard diagnostic fee is fully credited toward any repair or service. Residents pay for the fix — not for us showing up. No fine print. If we come out and recommend replacement instead of repair, the diagnostic applies toward the new system.
💰 10% Off All Repairs
Every repair job — parts and labor — is 10% less for partner community residents. On a typical $400 repair, that’s $40 back in your resident’s pocket. No code needed. They mention the community name and we apply it.
🏠 Free Annual HVAC Health Check
Once a year, any partner community resident can request a complimentary HVAC assessment — no service call fee. We inspect the system, report what we find, and give honest guidance on what needs attention and what doesn’t. No pressure. No upsell.
🔁 Enhanced Referral Rewards
Standard referrals earn $50/$150. Partner community residents earn $75 per service referral and $200 per new system referral. One neighbor tells another — and they both save. Communities where word spreads fast benefit most from this.
📞 Dedicated HOA Line
Property managers and board members get Raphael’s direct number. No hold queues, no callback requests, no voicemail maze. When you need something handled for a resident, one text or call gets it done.
📊 Annual Community HVAC Report
At the end of each year, we send your board a summary of HVAC activity in your community — average system ages, most common repairs, how many replacements happened, and emerging trends to watch. Useful data for budget planning and capital reserve discussions.
🛡️ Preferred Vendor Documentation
We provide a full vendor package for your records — license verification (CAC1823548), insurance certificates, references, and a signed service commitment letter. Everything your board needs for due diligence, ready on day one.

What the HOA or Board Gets

Beyond what residents receive, partnering with Prime Air gives your association tangible value:

  • Liability reduction — Residents using an unlicensed contractor creates liability for the HOA in some cases. We’re fully licensed, insured, and pull every permit. That protects the association.
  • Fewer complaints to management — When residents have a trusted contractor they can call, HVAC problems get resolved instead of becoming complaint calls to the property manager.
  • HOA unit HVAC service — Discounted rates apply to any HVAC work on common areas, clubhouses, management offices, or HOA-owned equipment as well.
  • No exclusivity required — We don’t ask to be named the exclusive contractor. Position us however your board is comfortable — preferred vendor, recommended contractor, or just a vetted referral.
  • Optional community education — We’re available to present at a board meeting or community event on HVAC maintenance tips for South Florida homeowners. No charge, no pitch — just useful information.

Who We Partner With

  • HOA boards in gated residential communities throughout Palm Beach and Broward County
  • 55+ and active adult communities — Century Village, Kings Point, Abbey Delray, Rainberry Bay, Leisureville, and similar
  • Master-planned and country club communities — Boca West, Broken Sound, PGA National, Polo Club, Canyon Lakes, and similar
  • Condo associations in mid-rise and high-rise buildings
  • Property management companies managing multiple communities across South Florida
  • Commercial property managers overseeing offices, retail centers, and mixed-use buildings

Why Prime Air — Not One of the Big Companies

Large franchise HVAC company
High call center volume. Technician you’ve never met. Upsell pressure on every visit. Sometimes 2–3 day wait for emergencies. No personal accountability.
Prime Air
Family owned. Raphael answers personally. 200+ five-star reviews. Same-day emergency response. No upsells — we fix what needs fixing. Honest repair-vs-replace guidance every time.

How to Get Started

  1. One call to Raphael — (561) 855-0659. Tell us about your community — size, location, any recurring HVAC challenges you’ve heard about from residents.
  2. We send your Partner Package within 24 hours — Includes a welcome letter template for residents, our vendor documentation package, contact cards, and a one-page resident benefit guide.
  3. Your board announces the partnership — Share in your newsletter, community app, or next board meeting. We can provide digital assets, a brief bio, or attend a meeting if helpful.
  4. Residents call us, mention your community name, and save immediately — No signup required on their end. No app. Just a phone call.

Frequently Asked Questions

Is there any cost to the HOA?

None. The program is completely free for the association. The discounts and benefits go to your residents — the HOA pays nothing to join or maintain the partnership.

Do residents need to sign up anywhere?

No. They call (561) 855-0659, mention the community name, and receive partner pricing automatically. No app, no code, no registration.

What if a resident has an HVAC emergency at 2am?

We answer 24/7, 365 days a year — a real Prime Air person, not an answering service. We dispatch immediately. Partner community residents are flagged in our system for priority response.

Can we still use other HVAC contractors?

Absolutely. We don’t require exclusivity. Some boards name us a preferred vendor; others simply share our information as a vetted option. We’re comfortable with whatever arrangement works for your community.

How do we verify you’re licensed and insured?

Florida HVAC License CAC1823548 is publicly verifiable at myfloridalicense.com. We provide insurance certificates and all vendor documentation as part of the onboarding package. Your board will have everything needed for due diligence before any announcement is made to residents.

Ready to Bring Prime Air to Your Community?
One call. No paperwork. Your residents benefit immediately.
Call Raphael: (561) 855-0659
Licensed CAC1823548 | Ruud Pro Partner | Mitsubishi Diamond Dealer | 200+ Five-Star Reviews | Family Owned Since 2019