Resident Benefit Guide | Prime Air Community Partners

As a Prime Air Community Partner, your residents receive a package of exclusive HVAC benefits — priority service, discounts, and a dedicated contact — at no cost to your association. This guide is for residents of partner communities explaining exactly what’s included and how to use it.

Your Benefits as a Partner Community Resident

How to Access Your Benefits — It’s Simple

1. Call (561) 855-0659 — or (561) 861-3555 for our Boynton Beach office
2. Mention your community name — that’s all we need. No card, no code, no registration.
3. Receive partner pricing automatically — priority scheduling, 10% discount, diagnostic fee credited toward your repair.

What to Do If Your AC Fails

1. Check your air filter first — a clogged filter is the free fix. If it’s gray and matted, replace it and wait 30 minutes.
2. Check your circuit breaker — reset a tripped AC breaker once. If it trips again, stop and call us — don’t keep resetting.
3. Turn the system off if it’s running but not cooling or if ice has formed on the unit.
4. Call Prime Air at (561) 855-0659 — we answer 24/7. Mention your community name for partner priority dispatch.

AC Tips for South Florida Homeowners

• Change your filter every 1–3 months — South Florida’s dust and humidity clog filters fast. A dirty filter is the #1 cause of preventable AC problems.
• Keep your outdoor unit clear — trim any shrubs or plants within 2 feet of the unit. Restricted airflow forces the system to work harder.
• Set your thermostat to 75–78°F — every degree lower than 75°F increases your FPL bill significantly. The humidity difference between 74° and 76° is negligible.
• Schedule bi-annual maintenance — before summer (April) and before winter (October). Drain lines, coils, and refrigerant checks prevent the most common emergency calls.
• Don’t close vents in unused rooms — it increases static pressure and stresses the system. Leave all vents open.
• If your AC is 12+ years old — ask us for a free efficiency assessment. Older systems often cost more in FPL bills monthly than a new system payment would be.

About Prime Air

Prime Air is a family-owned HVAC company with offices in Boca Raton (150 E Palmetto Park Rd Suite 800) and Boynton Beach (3050 SW 14th Pl Suite 2). We hold Florida HVAC License CAC1823548, are a Ruud Pro Partner and Mitsubishi Diamond Dealer, and have earned 170+ five-star Google reviews with a 5.0-star rating throughout Palm Beach and Broward County.

We answer every call — no voicemail, no answering service. When you call (561) 855-0659 at 2am in July, a real Prime Air team member answers and dispatches immediately.